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Reviews

8.7 Review score
Score Breakdown
Cleanliness
9.3
Comfort
8.9
Property location
8.2
Facilities
8.7
Staff
9.2
Value
7.9
Reviews
    Evelthon ROTSIDES
    za
    10
    22 February 2018
    There are no comments available for this review.
    debbie
    hk
    6.2
    16 February 2018
    It’s an alright place when u can’t find anything else , expensive !
    Unhelpful staff at time
    A good locker system for ski !
    Maggie
    jp
    8.8
    16 February 2018
    Very pleasant journey; would definitely stay again at Laforet Club Hotel Hakuba
    not enough lighting in the bedroom, seem a bit dark
    Nice breakfast & dinner; very friendly and helpful staff; spacious bedroom; clean and new modern hotel; lovely onsen; wonderful storage space for ski stuff; shuttle bus to happo one just outside the hotel, very convenient!
    Evelthon ROTSIDES
    za
    10
    14 February 2018
    There are no comments available for this review.
    alexandra
    au
    10
    12 February 2018
    We thoroughly enjoyed it and will definitely be back
    I felt the restaurant was a little expensive when taking into account what was available in the rest of the village.
    The breakfast was superb, best of all the coffee machine as coffee is not the main thing on the Japanese agenda. The onsen was spotless and the room comfortable and spacious.
    Andrew
    au
    9.6
    10 February 2018
    There are no comments available for this review.
    Jonathan
    au
    8.3
    6 February 2018
    Friemdly helpful staff, good facilities, great restaurant, perfect location
    Tina Lee
    au
    8.8
    4 February 2018
    Friendly staff, spacious & great onset!
    Kiew Kok
    my
    8.8
    31 January 2018
    Wonderful experience. Staffs services exceed expectations
    Restaurant not open for lunch.
    Excellent staffs Who are always available and eager to help. Hotel provides excellent transportation services. Will definitely recommend others to stay
    Vilasa
    th
    7.5
    26 January 2018
    There are no comments available for this review.
    mike
    au
    7.5
    9 January 2018
    Ok staff great, bit far from the ski slopes, infrequent shuttles, ended up using taxis
    no cot for baby over 1, not ski on ski out, shuttle system —- buses too small, need purpose built with ski racks at rear,
    Rooms very clean, staff excellent, breakfast ok
    Misha
    hk
    9.2
    9 January 2018
    There are no comments available for this review.
    Gang
    de
    8.3
    3 January 2018
    location is a bit far away from ski resort as well as the main business area, have to walk 5 to 10 minutes for dinners, taking some buses, or shopping. Yet most of the time i enjoy the walk in the quiet neighborhood.
    The hotel building is very stylish, I love the wooden hall in the restaurant. Onsen is very nice with both indoor and outdoor bath. The hotel is very clean and quiet, and the family room big with standard bed and Tatami. Breakfast is good with both Japanese and Western food. Staffs are very friendly and most of them very helpful (except for one guy who tends to avoid any extra effort).
    philippe
    fr
    7.9
    2 January 2018
    extra charge for Onsen poor quality of lounge not access to bar during afternoon
    quality of the breakfast , and friendly chief ! Onsen
    sg
    9.2
    1 January 2018
    The staff at the reception were helpful in every way with the ski rental, passes and restaurants.
    BK
    sg
    8.3
    21 December 2017
    Excellent and enjoyable as we were lucky to get lots of snow during our stay
    No options for lunch or small snacks during the day if you are not at the ski slopes.
    I found the bed a bit hard
    Cheuk Lung
    hk
    9.2
    6 December 2017
    Can't wait to go back again!!
    Hotel colleagues are Great!!
    BK
    sg
    9.6
    27 April 2017
    Breakfast, rooms, and the onsen were excellent! Front staff friendly and helpful.
    A shuttle service to the train station and nearby attractions/ski lifts even though its a low season will certainly enhance the image and service quality of the property.
    Everything was new and modern. Nice property.
    Andrew
    jp
    8.8
    6 April 2017
    Great value for money for a freshly refurbed hotel
    Onsen was crowded when I went, but maybe just bad timing!
    Recently refurbished throughout - a rarity in Japan - and staff friendly and efficient. Breakfast also quite a bit better than typical ski resort fare in Japan. We were driving ourselves so easy access (10 min) to the slopes, but the shuttle bus goes from outside the front door too. Lift tickets on sale at a discount from the reception desk. Plenty of restaurant choices within easy walking distance for dinner.
    BenjaminKing
    sg
    8.8
    24 March 2017
    great location great service
    low level rooms could use more light
    very friendly staff and excellent service. very clean onsen. Hotel newly refurbished.
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